Contact Big Air Heat and A/C

For standard service requests, we typically respond within a few hours and schedule same-day or next-day appointments. For emergency AC repairs, we offer 24/7 service and aim to be at your home within a few hours. Call (239) 738-1344 for the fastest response.

For new AC system installations, estimates are completely free — we come to your home, assess your needs, and provide a written quote at no charge. For repairs, we charge a $99 diagnostic service call fee, which covers the technician's visit and a full system evaluation. If you've received a quote from another company and want a second opinion, just text us a photo of the quote at (239) 738-1344 — second opinions are free, no service call needed.

It helps to have your AC system's brand and model number (usually on a label on the indoor or outdoor unit), a description of the symptoms you're experiencing (no cooling, strange noise, water leak, etc.), and your address. Don't worry if you can't find the model info — our technicians can identify your system on-site.

Absolutely! Our number (239) 738-1344 accepts text messages. Many customers prefer texting — you can describe the issue, send photos of your system or a competitor's quote, and we'll respond quickly. It's a great option if you can't make a phone call during work hours.