How Do I Check to See If My HVAC Unit Is Still Under Warranty?

Determining whether your HVAC unit is still under warranty can save you time and money on repairs and replacements. However, the process can be confusing if you're unsure where to start. Here's a step-by-step guide to help you find out if your HVAC system is still covered under warranty.

1. Locate the Unit's Serial and Model Numbers

The first step in checking your warranty status is to locate the serial and model numbers of your HVAC unit. These numbers are typically found on a nameplate or label attached to the unit, often on the outdoor condenser or indoor air handler. The serial number usually contains information about the unit's manufacturing date, which can help determine the warranty period.

2. Review Your Owner’s Manual and Warranty Documents

If you still have the owner’s manual and warranty documents that came with your unit, review them carefully. These documents often outline the warranty terms, including the duration of coverage and what components are covered. If you’ve misplaced these documents, you may be able to find them online on the manufacturer's website or by contacting the company directly.

3. Contact the Manufacturer

You can contact the manufacturer’s customer service department directly to inquire about your unit's warranty status. Provide them with the serial and model numbers, and they should be able to look up your unit’s details and confirm whether it is still under warranty. Many manufacturers also have online tools or portals where you can enter your unit’s information to check warranty status.

4. Check With Your HVAC Installer or Dealer

If you purchased your HVAC system through an installer or dealer, they might have records of the purchase and installation date. Contact them to inquire about the warranty status. They may also offer additional warranty coverage or service plans that could be relevant.

5. Look for Extended Warranty Information

In addition to the standard manufacturer warranty, you may have purchased an extended warranty at the time of installation. Check your purchase records or contact the dealer to see if an extended warranty applies. Extended warranties often cover additional components and labor costs that may not be included in the standard warranty.

6. Determine the Type of Warranty Coverage

It’s essential to understand the different types of warranties that may apply to your HVAC unit. Common types include:

• Manufacturer’s Warranty: Typically covers parts and sometimes labor for a specified period.

• Labor Warranty: Covers labor costs associated with repairs, often provided by the installer or dealer.

• Extended Warranty: Additional coverage that extends beyond the standard warranty period.

7. Consider Warranty Registration Requirements

Some manufacturers require warranty registration within a certain period after installation to activate the warranty. If you're unsure whether your unit was registered, check with the manufacturer or installer. Failure to register your unit could result in a shorter warranty period or limited coverage.

Conclusion

Checking whether your HVAC unit is still under warranty is a straightforward process that can provide peace of mind and potential savings. By gathering the necessary information and contacting the relevant parties, you can quickly determine your warranty status and understand your coverage options. If you need assistance with your HVAC system or have questions about your warranty, Big Air  is here to help. Contact us today for expert advice and support.